Why quitting is hard
Kate Sheldon is the director of acute care services in a medical center that’s part of a larger system. She recently completed her doctorate…
Leading the Way
Collective genius as a tool for engagement and improvement
When bedside caregivers are engaged in their work, patient outcomes are improved, the patient experience is enhanced, and staff satisfaction is high. Most nursing…
Creating high-performance interprofessional teams
Kate Summer, a nurse case manager on a telemetry unit, is leading an initiative to reduce the 30-day readmission rate of older patients with…
Lead to succeed through generational differences
Chelsea enters the unit chewing gum and texting on her new smart phone. Deb stands there, waiting to get report. Minutes pass as Chelsea…
Why timing is crucial in leadership
For the last 2 years, Karen, the manager of a critical care unit, has been laying the groundwork for her unit to apply for…
Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations respond to…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite is true:…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light and made…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most of the…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then the button…
Why quitting is hard
Kate Sheldon is the director of acute care services in a medical center that’s part of a larger system. She recently completed…
Collective genius as a tool for engagement and improvement
When bedside caregivers are engaged in their work, patient outcomes are improved, the patient experience is enhanced, and staff satisfaction is high.…
Creating high-performance interprofessional teams
Kate Summer, a nurse case manager on a telemetry unit, is leading an initiative to reduce the 30-day readmission rate of older…
Lead to succeed through generational differences
Chelsea enters the unit chewing gum and texting on her new smart phone. Deb stands there, waiting to get report. Minutes pass…
Why timing is crucial in leadership
For the last 2 years, Karen, the manager of a critical care unit, has been laying the groundwork for her unit to…
Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then…
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