Communication

Why can’t we get along?

Rarely a day goes by that I don’t receive a question or call about a nurse being the victim of verbal abuse, bullying, or intimidation,…
What is civility

Civility starts with you

Over the last decade, civility has become a hot topic. I got involved with it in 2000, when more than 700 nurses told the…

Improving clinician-patient communication

The Institute of Medicine (IOM) recently released a discussion paper that offers principles on effective communication to guide nurses, physicians, social workers, and others…

Of artichokes and angry patients

An angry patient is like an artichoke. An artichoke is prickly and rough on the outside, but by taking time to learn how to…

Why can’t we get along?

Rarely a day goes by that I don’t receive a question or call about a nurse being the victim of verbal abuse, bullying,…
What is civility

Civility starts with you

Over the last decade, civility has become a hot topic. I got involved with it in 2000, when more than 700 nurses…

Improving clinician-patient communication

The Institute of Medicine (IOM) recently released a discussion paper that offers principles on effective communication to guide nurses, physicians, social workers,…
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Which of the following clinical signs and symptoms should prompt a nurse to suspect acute angle glaucoma? Select all that apply.