Mindfulness and Hand Hygiene to Improve Burnout, Compassion Satisfaction, and Secondary Traumatic Stress in Interdisciplinary Teams: A Quality Improvement Project
By: Mary Beth Cross, DNP, RN, CNA Workplace Advocacy Committee
Abstract
Background: Burnout (BO) and healthcare-associated infections (HAIs) are both linked to high-cost burdens in the United States. The literature supports that BO reduction programs addressing chronic stress can reduce the retraining costs of nurses and healthcare workers. Mindfulness has been shown in the literature to improve compassion satisfaction, focus, creativity, and work environment and decrease work-related stress. Improving compassion satisfaction in nurses and healthcare teams can prevent compassion fatigue, which can cause symptoms of irritability, and can lead to burnout. Proper hand hygiene can reduce the high costs associated with healthcare-associated infections (HAIs). Local problem: Baseline data at a metropolitan university-based clinic showed a moderate level of secondary traumatic stress (STS), BO and compassion satisfaction (CS), and hand hygiene compliance of 55%. Methods and Interventions: An interprofessional care team N = 31 in a quality improvement project practiced box breathing with positive self-messaging during routine hand hygiene for 20 seconds. Following an education intervention on mindfulness and hand hygiene for staff, measurement of mindfulness and hand hygiene participation was collected weekly and reported bi-monthly for six months. Direct observation and self-report checklists were utilized with attention to quality and rates of hand hygiene and a pause for a deep breath for mindfulness. Self-reported levels of BO, STS, and CS were evaluated pre- and post-intervention with Professional Quality of Life (ProQOL 5) surveys. Jean Watson’s Theory of Human Caring was chosen as the theoretical framework. This framework was chosen because of the focus on self-care and care for others. Self-care can be effective in increasing CS and preventing BO Results: Improvement was identified in CS from 4 to 5 (high) on the ProQOL 5 (1-5 Likert scale) p = .017, n = 8. There was no change in BO or STS from 3 (moderate) on the Likert scale. A process measure demonstrated a strong willingness of the providers and staff to implement box breathing during hand hygiene throughout their day. A goal of mindfulness participation of 95% was achieved and hand hygiene compliance improved by 30-45% without negatively impacting clinic patient volumes. Implications: Mindfulness during hand hygiene is a cost-effective, feasible way to improve BO, STS, and CS and hand hygiene for interdisciplinary care teams. This intervention can be replicated in similar clinical settings but may realize different results. Box breathing with positive self-messaging during hand hygiene can be incorporated along with other self-care techniques into pre-licensure nursing education to prepare nursing students to better manage job-related stress, enhance job satisfaction, and prevent BO.
Content of this article has been developed in collaboration with the referenced State Nursing Association.
This is a great idea to increase a focus on self-care. Perhaps adding a reminder on hand washing stations would really reinforce this positive behavior.
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Cheryl L. Mee MSN, MBA, RN, FAAN, Executive Editorial Director, American Nurse Journal
With more than 30 years of experience in health science publishing, Cheryl has held several senior leadership roles. She previously served as editor-in-chief of a national nursing journal at Wolters Kluwer. At Elsevier, she held dual leadership positions as Vice President of Nursing and Health Professions Journals—where she led a team of publishers supporting nursing societies—and as Director of Nursing Education and Assessment Consultation, guiding faculty in integrating digital tools into curricula to strengthen clinical judgment and teaching strategies.
Cheryl has authored more than 140 publications, reflecting her sustained contributions to nursing scholarship and practice. She also serves as adjunct faculty at the Frances Payne Bolton School of Nursing at Case Western Reserve University, where she works with doctoral nursing students.
Her career demonstrates a strong commitment to service, diversity in nursing, cultural competence, and improving health outcomes for underserved populations. For over 20 years, she has served on the Board of Americans for Native Americans, supporting initiatives such as scholarships, NCLEX fee assistance, and expanded clinical experiences for Native American nursing students. She has also led annual health screening programs that have provided care to hundreds of Native American elementary school children.
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This is a great idea to increase a focus on self-care. Perhaps adding a reminder on hand washing stations would really reinforce this positive behavior.